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Achieving excellence in light of the pandemic and Brexit

In March 2020, COVID suddenly enforced an unplanned peak on the delivery network as the UK entered its first lockdown. But the surge in online volume continued, even after lockdown was lifted, culminating in a huge Black Friday and peak period.

Now, as 2021 brings a new phase of the pandemic, expert speakers at the IMRG Delivery Summit assess the changes – both to volume and process – bought about by the twin disrupters of COVID and Brexit, to debate how operations are evolving in response to these challenges.

Through a mix of IMRG data presentations, retailer keynotes and panels, attendees will learn how to:

  • Build delivery propositions that are appropriate for future challenges and opportunities
  • Use delivery as a customer experience differentiator
  • Utilise delivery as a conversion driver
  • Optimise returns processes
  • Succeed in a post-pandemic business environment
  • Deal with the implications that Brexit bring to your organisation

Supported by:

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Keynote Speakers

  • Charles-Emmanuel Nelis

    Charles-Emmanuel Nelis

    Head of Digital | Decathlon UK

  • Rachael Williams

    Rachael Williams

    Head of Supply Chain Development | Joules

  • Paul Anastasiou

    Paul Anastasiou

    Senior Director | Asda Parcel Services and Logistics Technology

  • Neil McLauchlan

    Neil McLauchlan

    Director UK Shipping and Logistics | eBay

  • Paz Khorana

    Paz Khorana

    Director of eCommerce Operations | Missguided

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Event Contributors:

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Headline Sponsors:
  • Avalara
Event Sponsors:
  • Scurri
  • Amazon Shipping

Register Below

Event Date 21st Apr 2021 to 22nd Apr 2021
Event Time 09:30 - 12:30 daily
Location Online

Headline Sponsor