IMRG Online Retail Data Webinars

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests GoMoxie, Episerver and Emarsys, give you the sales performance update, review some of the data we collated on email campaigns from 2019 and delve in to send volumes and send times throughout November and on Black Friday itself; giving you the insight you need to build your Black Friday email campaigns.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests Laybuy, Red Hot Penny and Avalara, look back to last year, but this time we’ll be focusing on sales patterns leading up to and during the Black Friday peak period.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests Seko, Red Hot Penny, Klarna and Avalara, look at what Black Friday campaigns were successful, why they were successful, and how you can follow in the footsteps of those who came out on top.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests MIDAS, Fanatics and N Brown, look ahead to see how Black Friday and Christmas might impact the estimations that COVID-19 will bring £5.3 billion to the UK eCommerce industry in 2020, as well as how online retailers can thrive post-pandemic.


 

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Watch IMRG's Data Week in collaberation with our headline sponsor Avalara, a series of seven one hour webinars that cover IMRG’s most valuable data and insight, giving you unique insight to drive growth during the busiest quarter for online retailers.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests, ACI, ChannelAdvisor, and Koomoo, are here to give you the weekly online sales performance update; alongside specific tips, advice, and insight on how you can optimise your online retail site in preparation for upcoming peak periods and the final quarter of 2020.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests, Maru, Intersoft, and Royal Mail, are back with another iteration of the retail industry’s most popular monthly round-up of online sales performance figures and insight into how individual sectors performed during the month of August.


 

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In this hour long webinar, Matthew Walsh, Data and Retail Director at IMRG and guests, Mirakl and Capgemini, continue to expand on what the ‘new normal’ for online retail looks like and how you can adapt your processes to meet these evolving changes in customer behaviour and spending patterns.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests, Emarys and BigCommerce, delved in to the data to give you actionable insight and advice on what you can do, as an online retailer, to reduce the bounce rate throughout the online customer journey.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests, Klarna and Loqate, a GBG Solution, delved in to the data, and looked to the top, in order to present insight in to what best practise looks like and how the highest performing retailers are managing their checkout stage.


 

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In this hour long webinar, Andy Mulcahy, Strategy and Insight Director at IMRG and guests, Criteo and Kaiasm, take a close look at how shoppers are using their discretionary spend in comparison to last month where we saw guidelines become less restricted and shops re-opening. We break down our data, sector by sector, to give you an overview of overall retail market performance during July.


 

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From revised payment and delivery options, to innovative loyalty schemes; online retail may just have changed forever. Andy Mulcahy, Strategy and Insight Director at IMRG and guests, Epsilon Abacus and Exponea, shine a light on how true that might be in this edition of their Weekly Retail Data Show.


 

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In this webinar, IMRG expert Andy Mulcahy delves in to the data which IMRG has tracked, alongside a panel with Remarkable.net and SafeCharge, a Nuvei Companylooking in depth at whether spending patterns have changed in certain sectors now that ‘going out’ has become an option again.


 

In this webinar, IMRG expert Andy Mulcahy delves in to the data which IMRG has tracked, alongside a panel with Scurri, Wincanton and Yodel, looking at how the socially distanced world of Covid-19 has meant brands have to step up and facilitate a new reality – but has delivery coped, and which propositions coped the best?


 

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In this webinar, IMRG expert Matthew Walsh delves in to the data which IMRG has tracked, along with insight from Global-e and Foolproof, revealing whether the government guideline developments and re-opening of stores has had an impact on online retail.


 

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In this webinar, IMRG, with the help of eShopWorld, Scurri and Ultra Commerce, looked ahead so that retailers can ensure they are gaining their share of the sales throughout these unpredictable calendar events, as well as being prepared to deal with the challenging shifts in demand.


 

IMRG Customer Week 2020

Watch IMRG's Customer Week in collaberation with ECOMMERCE EXPO and headline sponsor Epsilon Conversant. Customer Week brings you IMRG’s latest research into how customer behaviour is evolving, particularly focusing on how it will be impacted over the longer term by the Coronavirus outbreak, helping you adapt your proposition to cater for evolving customer behaviour and expectations.


 

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A webinar featuring IMRG, iAdvize and Criteo; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at the online retail data and insight IMRG tracked during May, as well as having a focus on customer acquisition.


 

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A webinar featuring IMRG, eShopWold, Mirakl and Akeneo; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at where the most notable behavioural shifts across these devices lie, and how retailers can use this insight to optimise their site across the entire spectrum of devices.


 

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A webinar featuring IMRG, Scurri, Kaiasm and Channel Advisor; in which, with the help of the IMRG Capgemini Digital Dashboard, we had a special focus on the home and garden categories, looking in detail at how retailers performed during the Coronavirus pandemic and which types of home and garden retailer are driving growth over the course of the lockdown.


 

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IMRG Delivery Week, sponsored by Avalara. This series of hour long webinars is a must-view event for retailers interested in how they can evolve their delivery options to maximise financial return for the business during times of crisis.


 

A webinar featuring IMRG and Avalara; in which, with the help of the IMRG Capgemini Digital Dashboard, we looked at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

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A webinar featuring IMRG, Royal Mail, Intelligent Reach and Elavon; in which, with the help of the IMRG Capgemini Digital Dashboard, we looked at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

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A webinar featuring IMRG, Quadient, Forter and Openpay; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at what the reasons were behind some of the returns policy extensions and what patterns we can pick out from the data. Will they maintain longer policies post-Coronavirus or go back to what they had in place before?


 

A webinar featuring IMRG, Emailage, Vertex and ChannelAdvisor; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what levels of discounting retailers are using.


A webinar featuring IMRG, Capgemini, ShipStation, Mention Me and Emarsys; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

A webinar featuring IMRG, Conversant, Microsoft and Magento, an Adobe Company; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

A webinar featuring IMRG, Loqate, a GBG Solution, Emailage and Avalara; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

 

A webinar featuring IMRG, Metapack, GFS and ReBOUND Returns; where we look at what might happen, how delivery propositions may need to adapt and the ramifications for keeping online trading going.


 

A webinar featuring IMRG, Foolproof, goMoxie and ACI; in which, with the help of the IMRG Capgemini Digital Dashboard, we look at how online sales have been impacted by the outbreak, how retail operations have been affected to date and what is likely to happen over the coming period.


 

A webinar featuring IMRG, emailage, Lucidworks and Magento, an Adobe Company; in which we draw on metrics which not only define the state of play of UK ecommerce, but also those which provide the most actionable information for retailers to take away and study alongside their online retail strategies.


 

A webinar featuring IMRG, IntelligentReach and goMoxie; which focuses on the data and insight behind new customer acquisition and their marketing sources in 2020.


 

A webinar featuring IMRG and SafeCharge, a Nuvei Company, which focuses on providing retailers with the knowledge and information needed to improve online conversion rates by overcoming payment declines and driving higher approval rates.


 

A webinar featuring IMRG and An Post Commerce, which focuses on understanding how to optimise your strategy for the Irish market, comparing expectations around fulfilment of orders and identifying what you need to consider when looking to grow order volumes for Irish shoppers.


 

A webinar featuring IMRG and Magento, which focused on some of the interesting developments from the Black Friday period 2019 and what they meant for future trading.


 

A webinar featuring IMRG, Avora and Brightcove, which reveals the retailer types growing fastest online with the help of the new IMRG Capgemini Digital Dashboard.


 

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A webinar featuring IMRG and Global-e, which reviews 2019 Black Friday and Christmas trading, both domestically and cross-border.


 

A webinar featuring IMRG and J.P.Morgan, which builds a checklist for retailers looking to know what to do now about secure customer authentication.


 

A webinar featuring IMRG and J.P. Morgan, which looks at some of the trends in propositions, as well as key innovations and regulatory requirements that may come to define retail over the coming year.


 

A webinar featuring IMRG and Conversant, which serves as a quick final reminder of who did what and when during the Black Friday period in 2018, so that information is front-of-mind as we enter the most chaotic period of the year.


 

Join IMRG and Conversant as we delve into detail on which categories have been recording solid growth and which are struggling as we enter into the most important time of the year.


 

Join IMRGCriteo and eShopWorld as we review retailer campaigns to see how they targeted customers, what approaches they took and how they communicated this information.


 

Join IMRG and GFS as we reveal some of the key findings from IMRG's annual consumer home delivery review – now in its 11th year, providing a full trend line across a long period tracking shifting shopper attitudes toward delivery.


 

Join IMRG and Magento as we look at some of the fundamentals of what constitutes a good site experience for customers – and quantify how some of those elements can influence conversion.


 

Join IMRG and Zendesk as we share insight from a new joint report exploring some of the challenges that retailers face, the customer expectations that drive them and scenarios that will help to bridge the gap between customer expectation and brand promise.


 

Join IMRG and Lucidworks for this Data Webinar, where we identify the 12 different types of search query that customers use – also looking at how customers behave when using search, their conversion and what happens when they receive either no results, or inaccurate ones.


 

Join IMRG and Elavon as we delve into the results of our study and reveal those checkout pages which see a high conversion rate, time and time again.


 

One of the most effective ways to understand what customers actually want and expect from retailers today is to ask them directly. Join IMRG and Zendesk as we analyse our extensive customer feedback datasets to analyse how you should evolve areas of your proposition.


 

Join IMRG as we home in on those metrics which not only define the state of play of UK ecommerce, but also those which provide the most actionable information for retailers to take away and study alongside their online retail strategies.


 

Join IMRG on our ‘Structuring Delivery / Returns Propositions’ webinar, supported by iForce and Wincanton, where we will share fresh insight from a number of IMRG data studies looking at how to structure your proposition for success.


 

Join IMRG, Maginusand Apptus in our Data Webinar and learn which methods of searching are most likely to lead to a conversion. 


 

Join IMRG and Loqate, a GBG solution, as we pinpoint which areas of the checkout retailers should optimise to increase conversion rates.


 

In this webinar, IMRGLiveArea, and Search Laboratory examine what we can learn from the Black Friday period in 2018, trends and messages we saw in seasonal marketing campaigns, and the pros and cons of participating in/opting out of the event.


 

Join IMRG and Summit as we pinpoint which areas of their websites retailers should optimise to increase conversion rates, focussing on the basket review and checkout pages.


 

How can purchase journeys be optimised

Join IMRG and Trustpilot as we look at various stages of the customer journey, with elements taken from multiple IMRG data studies, where we have found slight variations in how information is presented can influence greater conversion.


 

EU Flag

Join IMRG and GFS in a follow up to our recent Data Breakfast debate, as we consider what contingencies you can be putting in place to protect existing EU revenues by ensuring continuity of trade as well as open the gateway to international ecommerce growth – at the same time.


 

Join IMRG and Exponea as we pinpoint which areas of their websites retailers should optimise to increase conversion rates.


 

Join IMRG and iAdvize as we discuss the latest data we’re tracking relevant to customer engagement


 

Which sectors

Join IMRG and Omnia Retail as we give an overview of the latest sales growth trends, which are informed by more than 210 leading UK retailers.


 

Join IMRG and Bluecore and learn how you can improve your email performance and increase channel revenue


 

In this webinar, IMRG and Proximis discuss the differences between multichannel and online-only retailer propositions, with data informed by more than 210 leading retailers.


 

How did online retailers perform during January 2019, and what trends are IMRG tracking? Watch this webinar and get an overview of our February findings, which are informed by more than 210 leading retailers.


 

In this webinar we interrogate our sales index, which is informed by more than 210 leading retailers. Watch this webinar and get our data backed insights and analysis on January 2019 online retail performance.


 

Join IMRG and GFS to learn about the findings from an extensive report on consumer home delivery. Maru/edr surveyed 2,000 UK shoppers – we’ll analyse the responses and advise retailers what the results mean for online delivery best practice in 2019.


 

Join IMRG and SAS as we discuss online retail in 2018 by sector, with data informed by more than 210 leading retailers.


 

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