IMRG is the UK’s online retail association. We’re a community of industry-leading retailers and solution providers, helping the UK’s retail sphere understand and improve their performance. 

Free IMRG Retail membership button

  • Benchmark your sales performance across 14 sectors


  • Compare your conversion rates and average basket values against the industry average


  • See how your smartphone and tablet sales shape up in the market


  • Discover market averages for hundreds of metrics, including:
    • ​​Checkout abandonment rates
    • Return rates
    • New customer acquisition rates
    • Marketing channel revenue share
    • The customer funnel
    • Home and product page bounce rates
    • Discounting rate


Full IMRG Retail membership button



  • Attendance at IMRG’s insight-driven Data Breakfasts


  • Personalised insight and recommendations based around your performance


  • Access to the IMRG website, containing an archive of exclusive industry research


  • Industry best practice reports, exploring what retailers are doing to boost performance


  • Commentary and analysis around the market trends


Free IMRG Retail membership button low

Full IMRG Retail membership button low